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Voiding pre-authorization

Void (releasing of the previously held funds) is a secondary transaction within the two-step payment flow.


  • Void transactions have the “Void” type and are displayed with this value in the merchant portal.
  • Voiding of a pre-authorization transaction cannot be partial, it releases the full amount of the primary transaction. If you need to return only a part of the pre-authorization transaction, opt for a partial capture instead.
  • Automated voiding of two-step payments within a specific period of time can be predetermined. To implement this payment flow, please contact the Financial Line Support.

Carrying out a void transaction