Void via the merchant portal

Void can be done manually via the merchant portal.

To carry out void in the merchant portal, proceed as follows:

1. Find the required pre-authorization transaction in the list of payments within the "Transactions" section.
2. Click the button for additional actions or proceed to the details of the transaction by clicking on the record.
3. Select the Void option and apply it.

See also:

• Split payments refund
• Adding payment methods